Privacy Policy

Overview

This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our Service and informs you about your privacy rights and legal protections.

By using our Service, you agree to the collection and use of information by this Privacy Policy. We use your data to enhance and maintain our Service.

Key Terms and Interpretations

Understanding Our Terms

Capitalized terms in this document have specific meanings as defined below. These definitions apply whether the terms appear in singular or plural form.

Key Definitions

For clarity within this Privacy Policy:

User Account: A unique profile created for you to access specific features of our Service.
Business Partner: An entity that controls, is controlled by, or shares common control with a party, where “control” means ownership of 50% or more of voting shares, equity interest, or equivalent decision-making authority.
Organization (also referred to as “the Organization,” “We,” “Us,” or “Our”): 1xbetofficial.co.za, the gambling review platform that operates this website.
Browser Data Files: Small digital files placed on your device when you visit websites, tracking your browsing activity and preferences.
The region refers to South Africa.
Electronic Device: Any hardware capable of accessing our Service, including computers, smartphones, and tablets.
Identifiable Information: Any data that can be linked to a specific individual.
Platform: Refers to the Website.
External Contractors: Any individual or company processing data on our behalf, including third-party entities employed to support, provide, or enhance our Service.
Interaction Metrics: Information automatically collected about your use of the Service or generated by the Service infrastructure.
Online Property: Refers to 1xbetofficial.co.za.
Visitor: The individual accessing our Service or the organization represented by that individual.

Data Collection Practices

Categories of Information We Gather

Identifiable Information

While using our Service, we may request certain personally identifiable information, including but not limited to:

Email address.
Interaction Metrics.

Interaction Metrics

We automatically collect Interaction Metrics when you use our Service.

These metrics may include your device’s IP address, browser type and version, the pages you visit on our website, timestamps of your visits, time spent viewing specific content, unique device identifiers, and other diagnostic information.

When accessing our Service via mobile devices, we may automatically collect additional data such as device type, unique ID, IP address, operating system, browser type, and other technical identifiers.

We also gather information your browser transmits whenever you visit our Service or access it through a mobile device.

Digital Tracking Technologies

We employ browser data files and similar tracking methods to monitor activity on our Service and store certain information. These technologies include markers, identifiers, and scripts to collect data, improve user experience, and analyze Service performance. Our toolkit includes:

Browser Data Files: Small digital files stored on your device. You can instruct your browser to decline all Browser Data Files or notify you when one is being sent. Note that refusing these files may limit your access to certain features of our Service.
Digital Markers: Some sections of our Service and communications contain small electronic files known as digital markers (also called transparent images, tracking pixels, or single-pixel graphics) that allow us to count visitors, track email opens, and gather statistics about site usage and effectiveness.

Browser Data Files may be either “Temporary” (deleted when you close your browser) or “Persistent” (remaining on your device until removed). We use both types for the following purposes:

Functional Data Files Type: Temporary Controller: Our Organization Purpose: Essential for providing website services and enabling core features. These files authenticate users and prevent account misuse. Without them, requested services cannot be delivered properly.
Consent Management Files Type: Persistent Controller: Our Organization Purpose: Track whether users have consented to our data file usage policy.
Preference Data Files Type: Persistent Controller: Our Organization Purpose: Remember your choices and settings on our website, such as login credentials or display preferences. These provide a more personalized experience and eliminate the need to reconfigure settings with each visit.

For additional information about the data files we use and your options, please refer to the Data Files section of this Privacy Policy.

How We Use Your Information

The Organization may use Identifiable Information for the following purposes:

Service Maintenance: To provide and maintain our Service, including monitoring usage patterns.
Contractual Obligations: To develop, comply with, and fulfill agreements related to products or services you’ve requested through our Service.
Communication: To contact you via email, phone calls, text messages, or other digital communication channels regarding updates or information related to features, products, or services, including security updates when necessary.
Marketing: To provide you with news, special offers, and information about other services and events similar to those you’ve previously engaged with unless you’ve opted out of such communications.
Request Management: To address and manage your inquiries and requests.
Business Operations: To evaluate or conduct mergers, reorganizations, or transfers of business assets where user data may be among the transferred assets.
Service Improvement: To conduct data analysis, identify usage trends, determine promotional effectiveness, and enhance our Service, content, and user experience.

We may share your information in these situations:

With Service Providers: To monitor and analyze Service usage or contact you when necessary.
During Business Transfers: In connection with mergers, asset sales, financing, or acquisition of our business.
With Business Partners: We may share your information with our business partners, requiring them to honor this Privacy Policy. This includes our parent company, subsidiaries, joint ventures, and affiliated companies.
For Marketing Purposes: To offer products, services, or promotions that may interest you.
In Public Areas: When you share information in the public sections of our Service, it may be viewed by all users and potentially distributed beyond our platform.
With Permission: For any other purpose with your explicit consent.

Data Retention Practices

The Organization retains your Identifiable Information only as long as necessary for the purposes outlined in this Privacy Policy. We keep and use your data as required to comply with legal obligations, resolve disputes, and enforce our agreements and policies.

We also maintain Interaction Metrics for internal analysis. This data is typically kept for shorter periods, except when used to strengthen security, improve functionality, or when legally required to be retained longer.

International Data Transfers

Your information, including Identifiable Information, is processed at our operational locations and anywhere else parties involved in processing are situated. This means your data may be transferred to and stored on computers outside your state, province, country, or governmental jurisdiction, where data protection laws may differ from those in your location.

By accepting this Privacy Policy and submitting your information, you consent to such transfers.

The Organization takes all reasonable measures to ensure your data receives adequate protection following this Privacy Policy. We will not transfer your Identifiable Information to any organization or country without proper safeguards for your data.

Data Removal Rights

You have the right to request deletion of the Identifiable Information we’ve collected about you.

Our Service may offer tools to delete certain information directly. You may also update, modify, or delete your information by contacting our team.

Please note that we may need to retain certain information when legally obligated or authorized to do so.

Information Disclosure Scenarios

Corporate Restructuring

If the Organization undergoes a merger, acquisition, or asset sale, your Identifiable Information may be transferred. We will notify you before your information becomes subject to a different Privacy Policy.

Legal Requirements

Under certain circumstances, the Organization may be required to disclose your Identifiable Information when required by law or in response to valid requests by public authorities.

Other Legal Grounds

The Organization may disclose your Identifiable Information if we believe in good faith that such action is necessary to:

Comply with legal obligations.
Protect and defend our rights or property.
Investigate potential policy violations related to the Service.
Ensure the safety of Service users or the public.
Protect against legal liability.

Data Security Measures

We prioritize the security of your Identifiable Information. However, no internet transmission method or electronic storage system is 100% secure. While we implement commercially reasonable protection measures, we cannot guarantee absolute security of your data.

Youth Protection Policy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personally identifiable information from anyone under 18. If you are a parent or guardian and discover that your child has provided us with personal information, please contact us immediately. If we learn that we have collected data from anyone under 18 without parental consent verification, we will promptly remove such information from our servers.

If consent is required as a legal basis for processing information in your country, we may require parental consent before collecting and using information from minors.

External Website Links

Our Service may contain links to third-party websites not operated by us. Clicking these links will direct you to external sites. We strongly recommend reviewing the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy practices, or policies of any third-party sites or services.

Policy Updates

We may revise our Privacy Policy periodically. Changes will be communicated by posting the updated policy on this page.

We will notify you of significant changes via email and/or prominent notice on our Service before changes take effect and will update the “Last updated” date at the top of this document.

We encourage you to review this Privacy Policy regularly for any changes, as continued use of the Service after policy modifications constitutes acceptance of the revised terms.

Contact Information

We value your feedback and questions regarding our Privacy Policy. To reach our team, you have several options:

Email: You can contact our dedicated privacy team at [email protected].
Contact Form: Visit the “Contact Us” section on our website to submit your inquiry through our secure form.
Feedback Portal: Registered users can submit privacy-related questions through the feedback portal in their account dashboard.
Written Correspondence: Send your privacy inquiries to our office address listed in the “About Us” section.

Our privacy team typically responds to all inquiries within 2-3 business days. For urgent privacy matters, please indicate this in your message subject line for expedited handling.